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Other embassies and consulates in Toronto

Portuguese flag Consulate-General of Portugal in Toronto

Address438 University Avenue
Suite 1400, Box 41
Toronto ON M5G 2K8
Canada
Phonelocal: (416) 217.0966
international: +1.416.217.0966
Faxlocal: (416) 217.0973
international: +1.416.217.0973
Emailmail@toronto.dgaccp.pt
Web sitehttp://www.secomunidades.pt/toronto
Hours9h00 - 15h30

» Can I visit Portugal without a visa?

Comments on this Consulate-General

Showing comments 1–10 of 368, newest first.
1 2 3 ... 35 36 37 > >>
Mary Costa
Tue, 10 Oct 2017 16:20 EDT
ANSWER THE PHONE OR ANSWER YOUR EMAIL!!!!!!!!!!!!!!!!!!!!
I AM IN DISBELIEF AT THE CRAP SERVICE AT THIS PLACE. I HAVE LEFT MESSAGES AND SENT EMAIL, BOTH UNANSWERED.

I NEED TO KNOW A) WHAT DOCUMENTS DO I NEED TO SHOW TO GET A PORTUGUESE PASSPORT B)HOW LONG DOES THE PROCESS TAKE AND C) WHAT IS THE COST???

Sounds simple... but I think I can get open heart surgery scheduled faster!!!

WHAT IS THE POINT OF US AIRING OUR ISSUES WHEN THIS DISCLAIMER IS AT THE BOTTOM OF THIS SITE:

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This web site is not operated by the Consulate-General and your comments and questions will not necessarily be seen by its staff. Please note that this is not a forum for broad debate about the foreign policy of Portugal, and such topics will be deleted.


Copyright © 2007–2017. All rights reserved.
Anxious
Mon, 18 Sep 2017 14:06 EDT
Not looking forward to attending the Consulate for my needs
After reading some of the commentary here, I am not surprised. As a dual citizen, i am extremely proud of my background an heritage, however, I am not looking forward to dealing with the likes of consular staff as described here. My children are first generation Canadian and excited at the prospect of obtaining their second Citizenship status. It would be a terribly embarrassing experience for all if we are to encounter such disappointment.
E. Martinho
Thu, 14 Sep 2017 13:29 EDT
You need to update this Website!!!!
As it turns out the hours of operation are wrong! Apparently the office closes at 2pm, although this site says 3:30pm. I made special arrangements to go downtown only to find the door locked. I proceeded to ring the buzzer and was greeted by a rude individual. I was told that he could not help and to "come back tomorrow"... Really? When I showed him the site hours on my phone he simply said it was not his problem.... No apology, no empathy..nothing.. I would like to think that the people representing our country here have a little more class and treat people as they would like to be treated..
M Machado
Mon, 4 Sep 2017 15:10 EDT
No respect for anyone - regardless of age of disability
Old parents with terrible pain waited 5 hours to finally be served to then return 150 km home in rush hour traffic. Most unprofessional, group of self-righteous, pompous, rude, disrespectful people.
They should all be fired! Why is this allowed? The Consulate should be audited. What an embarrassment.
maria dacunha
Mon, 21 Aug 2017 16:09 EDT
why bother
why bother complaining on this site if nobody from the consulate looks at this is there a website where it is being monitored to benifit our questions and difficulties with our customer service complaints?
Jose A
Thu, 17 Aug 2017 13:57 EDT
"A complete sadness"
A few weeks ago I needed to use the consulate services. Once there u just line up. No #`s needed. Once in front of the clerk, he/she greets u with"what you need? "in a grave and unfriendly expression.
I also was able to talk to them once by phone after several trials. It was a quick call because the clerk showed some irritation after I tried to clarify the information. Luckily I live in Toronto, If I cannot get an information by phone I can go there but losing a few hours of work. Good luck to you guys.
Sergio Barros
Tue, 8 Aug 2017 15:30 EDT
Long wait times and horrible service
4.5 hours wait today to renew my passport and cartao de cicadao, only to be told passport renewals cannot be issued without a valid residence card, which means I need to return back there 2 weeks from now to pick it up and then I can renew my passport, followed by another trip to pick it up. Complete non sense. Number waiting system does not work, you are given a number and are called by name, it's a joke. And to think I have to do this again in 5 years!!! No way! Canadian Citizen ship my friends. Oh and not too mention staff is rude, like you are a bother if asking questions which they can easily answer by updating their website.
Fernando Oliveira
Mon, 7 Aug 2017 21:19 EDT
fernandos-carpentry@hotmail.com
Boa Noite, eu nao tenho o meu bilhete de entidade portugues! para renovar o Passaporte Portugues e' preciso? obrigado e Boa Noite a todos
Fernando
Sat, 5 Aug 2017 22:27 EDT
Hi, i need to know how much pay for renew a portuguese passport! Thank you.
Tina Macri
Wed, 26 Jul 2017 09:52 EDT
what a joke!!!
Second time going to the consulate and the system is down!!!!!Staff is extremely rude and don't care. They need to get their #$@! together!!!!

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This web site is not operated by the Consulate-General and your comments and questions will not necessarily be seen by its staff. Please note that this is not a forum for broad debate about the foreign policy of Portugal, and such topics will be deleted.