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South African flag Embassy of South Africa in Manila

Address29th Floor, Yuchengco Tower, RCBC Plaza
6819 Ayala Avenue
Makati City
Metro Manila, 1227
Phonelocal: (02) 889.9383
international: +63.2.889.9383
Faxlocal: (02) 889.9337
international: +63.2.889.9337

» Can I visit South Africa without a visa?

Comments on this Embassy

Showing comments 41–50 of 346, newest first.
<< < 1 2 3 4 5 6 7 ... 33 34 35 > >>
Thu, 16 Oct 2014 08:41 EDT
Rude, Incompetent and Unprofessional Leila Custodio
It's surprising that the embassy retains the services of this rude clerk who is acting like she's the boss whenever she talks rudely to the applicants. May ganang sumbatan ang mga pumupunta sa embassy at pagsabihan ng "reklamo kayo ng reklamo, dapat tumahimitk nalang kayo". She's also a liar, saying she called but the applicant wasn't answering. She's got the nerve to listen during the interviews and tell the apolicants afterwards that she shouldn't have said things that would make her look bad.

The required document was submitted 3 months back but there was no record that they recieved it.. This is gross incompetence for a fronliner, putting peoples chances for a visa on hold when they could have reunited with their loved ones in South Africa earlier if not for her/their shortcomings! With the new consul, it's with the hope that she'll be relieved from her position and from the embassy as a whole as she is a bad representation to its image, adding to the hardships and anxiety of people and increasing posibilities of further incompetence.
Mon, 13 Oct 2014 14:07 EDT
visa applicant
I am a single and none agency I apply my fiance visa last 2 years ago and within 2 weeks I got my visa approve but yes i work on my paper work from a banking details and more plus ticket 2 way. About the fee the some of (35.000) u can get it back there's a refund soon u r back in the country first thing will do is show ur passport that being stamp from the airport and that is defend on how many days or month u want to visit S. A .
now after two years I got married last year's December I apply for my visa and my two kids
same thing visa approve now we r here in south Africa were the country of my hubby...
to all don't blame Leila of why she can't approve ur visa application she don't decide of this thing. Leila needs to show all the paper works to the south African ambassador what Leila do is make sure that ur requirement is complete checking policy as all government and businesses do..
And maybe you people don't have idea what been happening in the government here in south Africa they change about everything about the law here. So people before you guys blaming the poor woman because you said she didn't approve your visa. Think deep and maybe if you people walk on her shoe you guys will known how hard she is trying to push your visa application to the ambassador of South Africa.
Really Filipino haven't change a bit. You demand of what u want but when they ask you that you need to pay for it you people refuse and Blame the person that just working there..
all this bad comment and complaining you put here don't you think that help you to go throu easy visa approve ? Well Goodluck with you rude people commenting here.
by the way thanks much Leila for approving my visa plus my 2 kids visa we r here in south Africa and we are in good and loving hands of my husband and his family :) thank you again
Fri, 3 Oct 2014 17:02 EDT
hi. laila
Ang dami m pinakawalan na poser dto para itaas ka! I agree meron din nka kuha ng visa dyan na hrap at pagod ang inabot dhil sa ang tingin m sa sarili m ikaw na ang ambassador dyan. Nakaupo ka lng sa likod ng kalabaw tingin m sa sarili m napaka taas m na!wag m pahirapan ang kapwa m pilipino , namimili k lng ng taong gusto m bgyan ng visa[lagay system ba?]Yan mga sa agency na yan magkano ba commision m kada ulo kya mabilis ang saka kyong mga embassy wag nyo itrato ang mga SOUTH AFRICAN CITIZENs na mga parang hayop na pinag ttabuyan nyo dyan.remember SA embassy is their HOuse and u laila is only a mayordoma and the rest are maid and h/boy.kya ayusin m ang pakikitungo m sa kapwa m. Hnd araw araw pasko darating din ang bagyo sa buhay nyo dyan. Sana dagukan kna ng panginoon sa ginagawa m . Ingat ka lagi. E
Thu, 25 Sep 2014 06:32 EDT
I was reading all the comments dated 2012 up to present and I was so disappointed that they didn't do anything about the problems of the applicants.I was one of those applicants who applied 2 years fact i hate to see that embassy bec of their unprofessionalism and the way they treated us.I agree that Leila WAS VERY RUDE. THE DIRECTOR SHOULD DO SOMETHING ABOUT THE NEGATIVE COMMENTS OF THE PEOPLE HERE BEC IT'S TRUE!!
sittie suedad
Sun, 21 Sep 2014 12:43 EDT
to the applicant in embassy
paano na yong pag apply ko. na deny ako completo naman papers ko. paano na ito naka uwi na ako ng probinsya namin. makka apply pa kha ako.pero pag ganon pa rin ugali nila nag sayang lang ako ng pamasahi papunta manila. sana wag naman ganyan
M Reyes
Thu, 18 Sep 2014 04:39 EDT
Leila Custodio is the Worst!
Come on guys! Don't just complain here, they'll never see it and they don't care! Tell the South Africa embassy directors in charge of the Philippines what kind of treatment LEILA CUSTODIO is giving us.

Directorate: South Asia Director: South East Asia
Ms D Balatseng
Tel: 012 351 1864
Fax: 012 329 0117

Deputy Director
Ms M E Van Rensburg
Tel: 012 301 8575
Fax: 012 329 0117

LEILA CUSTODIO is the worst and incompetent public service worker I have ever had to deal with ... enough said!

I called over 20 times during a Tuesday asking for Visa processing to ask a question. Each time I got Leila Custodio's voicemail. Twice the phone was picked up and then hanged up immediately! After a while the operator apologized and said she didn't know why she was not picking up since she was at her office.

If she ever picks up the phone (Huge IF), she will give you false information. I finally got a hold of her the next day. I asked all the requirements and fees to make sure my application is complete. She said there were no fees ... remember this!

I arrived on Monday at 8:45am, 15 minutes before 9am as she instructed. They didn't open their window until 9:40am! I saw her and another clerk chatting for the past 30 minutes. After they finally open, she took around 45 minutes to deal with the two people in front of me. Both times she was a little rude, but not as bad as other stories here.

When it was my turn she didn't look at me or say one word. Just looked at my application, then said "You have to provide cash deposit of P35,000 reimbursable." What?! I told her when I called a month before she did not mention there would be a deposit. "If you read the requirements you will see." "That's why I called to ask before, to make sure I don't miss anything." "Well you did and your application is void. Come back again when you have P35,000." What kind of treatment is that? I completely cancelled my trip, I was so pissed.

South Africa ambassador, you have a sorry Filipina working for you! Thanks to her I will probably never see your beautiful country. Such a disgrace! LEILA CUSTODIO, for karma for the way you treat us, you would probably never be approved for a visa anywhere. Pity, I wish we could ship YOU to another country!
Wed, 17 Sep 2014 11:03 EDT
another Victim of Leila Custodio's unprofessionalism, i don't think you are capable of working in the Embassy. You either don't know the procedure or you just want to make everything difficult for everyone. What's your position Consular Clerk isn't it??? your not the Ambassador so dont act like you are the decision maker. You know what w/out Filipinos and other citizen all over the world wala kang trabaho......this applicants are the one who is giving you work. So please make up your mind be nice because in South Africa I don't think the attitude of the civil servants were like you. They are so friendly, helpful and professional. WHAT WILL I SAY LEILA CUSTODIO, WAIT FOR KARMA IT WILL COME SOON.
Wed, 10 Sep 2014 12:20 EDT
Ang galing gumawa ng mga positive comments.. at mukhang impossible naman at kabaligtaran ang mga sinasabing magaganda tungkol sa embassy. Don't believe them... Gawa Gawa Lang nila agency lang ang ginagawan ng visa.... halata naman.. may makukuha kayo sa kanila . Yung mga taong kumpleto requirements ayaw. Nyo bigyan.
Wed, 10 Sep 2014 11:53 EDT
I' ve been to different embassy in the Phikippines and I cannot imagine that the South African embassy treated us like this. The worst embassy in the Philippines!!!!!!!!
john b.
Tue, 9 Sep 2014 06:41 EDT
Leila custodio you must are so unprofessional...the job is not fit for have to show respect to others.

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