Indian flag High Commission of India in Nairobi

AddressJeevan Bharati Bldg
Harambee Avenue
PostalPO Box 30074
Phonelocal: (020) 222.2566
international: +
Faxlocal: (020) 231.6242
international: +
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Comments on this High Commission

My Name
Fri, 11 Mar 2011 00:33 EST
Indian HC in Nairobi is THE WORST
My experience with the Indian HC in Nairobi has been absolutely terrible - their system of obtaining visas is tedious, time-consuming & archaic. The staff are the rudest I have ever encountered in any service industry. There is pandemonium every day to obtain visas to travel & no formal & fair system of accepting applicants. They have also made a grave mistake with my latest application & issued the wrong visa entirely. They never bother to answer emails either. I would have to rate the service from the Nairobi branch of the Indian HC a MINUS 100! As the other poster JSJ put it, the staff at this HC are an absolute disgrace to their country & should be ashamed that they represent a foreigners first contact with Indian nationals. Good luck & apologies to anyone who needs to deal with them.
Tue, 2 Nov 2010 07:49 EDT
The staff at the indian high commission in nairobi is utterly carefree in rendering their services.

They come to work at leisure, and perform any task so casually without any haste...and very unhelpful.
You could be next in queue..they would not care...and go behind to make themselves a cup of tea.

They scold the watchmen if they let in anyone more than the number they wish to accomodate in any given day.

They have no regard to people..whether they are young, old or ill. They will serve you if they wish to whenever they feel like...unaffected by people's agitation, grief or problem. They can charge you whatever fees comes to their mind..for example charging someone the correct amount for a visitor visa, and charging the next in line, double the amount for the same visa.

I reported this to the foreign affairs Ministry of India but as usual, everyone shares the same culture hence nothing has been done to improve the situation.

Someone really needs to sort them out as they have taken their jobs for granted. Service of other embassies is highly superior if compared with these so called "indians". What a disgrace to their people and their country.

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