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Other embassies and consulates in Shanghai

British flag Consulate-General of the United Kingdom in Shanghai

AddressSuite 301, Shanghai Centre
1376 Nan Jing Xi Lu
Shanghai 200040
Phonelocal: (021) 3279.2000
international: +86.21.3279.2000
Faxlocal: (021) 6279.7651
international: +86.21.6279.7651
Web sitehttp://ukinchina.fco.gov.uk/

» Can I visit the United Kingdom without a visa?

Comments on this Consulate-General

Showing comments 1–10 of 18, newest first.
1 2 > >>
Sam M
Fri, 24 Feb 2017 00:43 EST
biometric check for my son
I psent hours on Vis4UK and other VFS site, trying to contact Hangzhou visa centre where I could do a biometric check for my son. I could not make an appotment, because their website is so inflexible. It does not have an option for this task. I just do not know why the contact details for these visa centres are not made available so the people can contact them when they need instead of wasting their time and get nowhere. I sent email to the online email for help, and got another totally unhelpful reply!
Tue, 31 May 2016 05:14 EDT
Single status certificate
Please tell me .I want to marry chinese lady and live in shenzhen.
I need to collect a single status certificate. And fill it in to prove I'm single so I can marry.
Do I fill in the form in China or do I get a form and fill it in hear .and take with me .please help as I'm not sure what to do .
Fri, 4 Dec 2015 07:23 EST
how many pages!?!?!?
I've been trying to find out how many pages I need in my UK passport to travel to Indonesia from China where I live. This simple question seems impossibly complicated to answer! Neither the British consulate nor the Chinese consulate in London are able to help me and everyone keeps telling me go ask someone else!
Never been so frustrated in my life!!!!!
Rong Yan
Thu, 12 Nov 2015 22:12 EST
Poor service by VISA4UK
I registered on visa4UK for my visa application two days ago. I paid online and printed it out and took the documents to shanghai British Consulate. I was told there that I didn't make any appointment before, therefore I could not submit the papers. But when I fill in the form on Visa4UK, it skipped directly to payment instead of go to make appointment. There were 3 ladies at the counter didn't give me any help, even a "hi" or a smile when I enter in visa service center. When I ask them for help, they declined and told me I have to cancel the application and redo it again. This was happened before to other customers and it was the default of the system. When I show them my paper, they even didn't want to have a quick look but said it's the duty of embassy. They have nothing to do with it. When I asked them to call someone inside to help me, they refused it again. It was very bad and unhelpful service I had ever experienced before!!!!!!!
So, when I back home, I tried another two times to redo the application. It was not successful again! It skipped to payment without making appointment first. There is no service line for the problems that I can call for. And I am afraid it would be the same if I go back to that ridiculous shanghai visa service center. Imagine if people are coming from Hangzhou or other cities. How much time they gonna waste on this?! I really hope the British Embassy can take a close look on their visa4uk website. The speed is unbelievable slow and the system is not as smart as you thought. It needs to be fixed!!!! THANK YOU.
Richard Hayward
Wed, 4 Nov 2015 19:31 EST
I had a simple task, renew my daughters passport. filled the form made an appointment ok. arrived on time sat down at the counter and the first words of the lady was "can you speak Chinese my English very poor"
What the hell is wrong here I'm in the BRITISH Embassy??
The lady then asked someone stood behind me not sure if it was another member of staff or member of the public to translate??? what the hell is wrong??? can the british embassy not afford bi lingual staff??
Mon, 13 Apr 2015 02:14 EDT
Actually got a damn good service!
Applied for new passport after running out of pages... no queue, decent counter service. 13 days later, I get a nice phonecall saying my new passport has arrived in Shanghai. I must be one of the lucky ones.
Mon, 16 Feb 2015 07:55 EST
Passport Renewal
Hi All,

Does anyone know the UK VAC office phone number at 3/F, Guangdong Development Bank Tower, 555, Xujiahui Road , Huangpu District, Shanghai 200023 China or know when are their opening hours in the CNY period. Passport arrived 18th Jan.. no one contacted me to collect it only found out after calling UK.. very disappointing service in Shanghai.
Mon, 29 Dec 2014 05:14 EST
Incompetent Morons
It took me 6 months to get a first passport for my son. It was only after contacting my MP and various Ministers in the UK that anything got done. Whose fault was it? The brain dead morons who have infiltrated the HMPO VAC Twat Shanghai Consulate, of course, who didn't ask for the correct documents when I applied, who didn't give me a reference number, who sent auto replies to all emails, etcetera ad infinitum and ad nauseam.
Tue, 16 Sep 2014 18:46 EDT
list of supporting documents
Adrian Bennet

Hey mate, is it possible to confirm what documents they require to submit the application? list of supporting documents
Mon, 15 Sep 2014 23:51 EDT
Outsourcing at its worst!
I agree with much of the sentiments on these threads. I applied for my Ayi's Domestic Workers visa in the UK (for the 3rd year running), was declined because of the ridiculously unclear requirements. There was NO link to the VFS site from the application site, there was NO list of supporting documents required (actually when you click on the 'supporting documents' link it takes you through to a page where it describes what you should travel with on the plane to get into the UK - ridiculous!!!), there was NO one you can call in Shanghai for advice, and when I asked at the VFS office if I had all the necessary documents they said 'hand it in, pay the money to find out!!!'. So I didd and so no wonder my application was declined and money taken.

On my SECOND application (equally costly application), I was lucky enough to FINALLY have a clear list of supporting documents in my rejection letter!!! Now I finally knew what was required. I realised time was short so I spent a long time on the phone to the UK, paying some ridiculous rate / minute. We then bribed the guards at the Shanghai VFS office to get seen before our appointment date. I continued to call the pay / minute number, pleading them to expedite my application given my previous efforts / cost and they actually have no say apparently in how the home office handles applications. 2 weeks later, I broke into tears on the phone (final work day before my ayi was meant to fly to the UK with our children whilst we stayed and worked) and oh, apparently they can accelerate my application (despite 5 phone calls) but now it was too late!!!

My ayi's application was approved 2 days after she was due to leave. I had to buy a ticket on the childrens flight at huge expense. We lost my ayis flight, insurance, 2 visa application forms, more than an hour on the phone - totally about 25,000 RMB.

Thanks a lot to the British Embassy for making this such a hideous experience. I think this must be a nice revenue earner for VFS...., the more difficult the more money they make. There are certain services that should NEVER be privatised.

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