Consulate-General of the United Kingdom in Dusseldorf
| Address | Willi-Becker-Allee 10 40227 Düsseldorf (Dusseldorf) Germany |
|---|---|
| Phone | local: international: |
| Fax | local: international: |
| consular. | |
| Web site | http:/ |
| Listing updated | September 10, 2023 |
Comments on this Consulate-General
Living in Germany and my passport needs renewing. So rather than post it, I decided to drive to Dusseldorf and hand my paperwork in personally. I checked the opening times and Wednesdays are open 0900 unti 12.00 and 1300 until 1500. So off I drove and 1 3/4 hrs I arrived at the Consulate. Found the passport section only to find a notice on the door "As from 2nd April this passport office will be closed. Please send your application by post to this address". FUMING is an understatement! I then went to the post office, who after listeing to my sob story phoned the passport section only to be told that it was open. Went back again, and still closed. Eventually went back to the post office and the guy there told me the Embassy would pick their mail up in the morning so I left all my paperwork with him! Why on their very sophisticated web site is there not one mention of this closure. How many others have driven miles to an office which is closed? I have just phoned the number quoted for the website where a polite young man called James informed me that it was closed. I asked him where that information was on the website, which he replied it wasn't on there. On asking him if he was going to refund my petrol money he replied.." I am in Scotland...the enquiries come straight to Scotland. Sorry I can't be of any help" Oh joy! Grrrrrrrrrrrrrr
They will not respond umless I pay exhorbitant fees. Have no more credit on my credit card, so their answer is we cannot locate your passport without a credit card charge. This is a scam. If and when I eventually get a passport I will sue them if it takes me the rest of my life. This in law is called fraud
i have just send my first passport and i send wrong form not which is on official web site..but all deatails and information are ok now i am wooried will it work or i will lose all my papers.. pls inform me if anyone have this kind of expiriance
Application to Düsseldorf sent 22.6.011. Still waiting in September 011.
my sister lsot her passport while on a school trip to the UK in mid june 2011. we applied for a new passport on 18.7.11 and were told it would arrive within 2-3 weeks and the 6 week notice was just a precaution. due to this we have arranged to travel to the UK next week, any chance the passport will come by then? or shall we just cancel the trip? confused here!
How long will it take if I send my passport to Germany-British Consulate Gerenal, for renewing from Dubai, UAE , and if I come to Germany for Renewing how long will it take ?
I posted mine and my wife's passport for renewal along with all the documents needed to register my son's birth and first passport. I posted it on the 21st july but it is still showing on the Deutsche Post website as to be delivered so I'm a bit concerned
Strangely and after waiting 6 weeks, I just recieved the post by DHL courier but it had only the original documents and a receipt that advises me to "Check my passport details", BUT where is my passport????? Please tell me is this normal procedure?? Will they send it later????
i was going to the British Consulate in Düsseldorf on the 27.05 to renew my Passport ! Have payed for post and Passport
159;- euro they told me it takes about 4 weeks till finish but i still waiting for it !!is this normaly ?
We applied for our sons passport to be renewed the credit card number we gave you has recently expired not sure how to give you a new credit card details please call UAE 0505948161
Post a comment on this page
We invite you to share your experiences with the British Consulate-General — obtaining visas and other services, locating the building, and so on. Your comments may be seen by the public, so please do not include private information.
This web site is not operated by the Consulate-General and your comments and questions will not necessarily be seen by its staff. Please note that this is not a forum for broad debate about the foreign policy of the United Kingdom, and such topics will be deleted.