Other Trinidad and Tobago posts in Canada

» Edmonton

» Halifax

» Ottawa

Trinidad and Tobago embassies in nearby countries


Trinidad and Tobago embassies worldwide

Other embassies and consulates in Toronto

Trinidad and Tobago flag Consulate-General of Trinidad and Tobago in Toronto

Address185 Sheppard Avenue West
Toronto ON M2N 1M9
Phonelocal: (416) 495.9442
international: +1.416.495.9442
Faxlocal: (416) 495.6934
international: +1.416.495.6934
Web sitehttp://ttcgtoronto.gov.tt/

Comments on this Consulate-General

Showing comments 41–50 of 122, newest first.
<< < 1 2 3 4 5 6 7 ... 11 12 13 > >>
Wed, 24 Jun 2015 07:37 EDT
Very Poor service in tnt passport in Trinidad
I went to the passport office in Trinidad on June 18th at San Fernando the officer was rude and aggressive did not allow me to speak, she repeatedly said this is our rules mame get the right info and come back, constantly rolling her eyes at me I very calmly walk out the office.

Mon, 22 Jun 2015 13:53 EDT
The earliest appointment to apply for a passport is August 18th (today is 22nd June) and of course you will ask for something more than what is required by law or say that the affidavit is not good enough which would put me about 2 years before I get my passport, this office is as 'useless as tit's on a bull'.
Thu, 11 Jun 2015 12:00 EDT
Recommendation Given By Staff
I'm die hard trini and a sales person 22 yrs in Canada. I am aware that 100 voice mails plus a day is hard to keep up current; but I am sure some system can be put in place to aid the problem. As a first world nation leading the Caribbean countries, there must be a way.
A consulate officer told me to get my Canadian passport because if I'm in trouble, they can't do anything to help.
I did receive an email to pick up my passport, processing took 9 wks and there was a zero chance of getting through to the office my phone.
Next step Canadian citizenship and learning to speak English (LINC). Apparently we speak a different language in T&T. cheers
O'Meera Das Gupta
Thu, 21 May 2015 16:26 EDT
Staff a Total Disgrace
Obtaining service information is like "pulling teeth" eg they suck their teeth on the phone. Just wondering if they do not feel ashamed when they read the extremely bad comments. They are definately in the wrong job and just drawing a salary under false pretence. Guess they all probably originated from "John John Town" and should be sent back, lock stock and barrel. Good riddance to bad rubbish.
Thu, 14 May 2015 13:15 EDT
I am looking to apply for restoration and was told that they could not tell me when I will have it completed since they were told by the Trinidad Immigration department to hold off on sending anything down because of the office situation in Port of Spain. She informed me that they were holding on to applications from 2010. I spoke to a relative in Trinidad who told me that the office is open and she just got passports for the family. We are at the mercy of the office in Toronto
Paul Alexander
Fri, 1 May 2015 12:33 EDT
terrible service at consulate window
what terrible service, where did they get these folk to work in our counsulate..I was so embarassed
Wed, 29 Apr 2015 11:15 EDT
A Dose of Trinidad.
I went to this consulate to have our families passports renewed.The woman at the window was very impolite, during the interview with the consulate general she expressed herself as a prison guard interviewing a criminal on parole.She had all the relavent documents to support the applications and her rolling of the eyes and harshness was definitely unnecessary. I asked if this type of behavior was given to every candidate? The reply was,"I get to decide who gets a passport around here." I asked for a supervisor at the window s i was leaving and a bald gentleman wrote an apology note on a blank piece of white paper and handed it to me to sign, saying i was sorry on the note. I gave it back to him and he slide it back saying," you know nah." This is what trinidadian service is all about. They have failed to realize that these methods work in Trinidad but NOT in north America.
Mon, 27 Apr 2015 09:44 EDT
Long wait for Passport
I applied for my passport on December 8th 2014 and was told it will be ready in 14 weeks. Today is Monday April 27th and I have not received a call or email from the embassy to date.

Note my Canadian passport was renewed in 1 week.
Fri, 24 Apr 2015 18:36 EDT
cannot speak to anyone
My Trinidad passport expires dec 2015. I have been trying for several days to speak to someone by leaving seversl messages on ext 231. ext 221 for days is saying the mail box is full. I finally got hold of a live person whom told me they do not work in that dept and thus cannot help and then gave me two more exts, ext 224 and 237, don't have to tell you what happened. It's so frusturating not to get any response from anyone for seversl days. From past experiences nothing has changed.
Hailey Pudan
Thu, 23 Apr 2015 10:24 EDT
Professional Service - NOT
I would like to thank Jackie for the wonderful service that she did not provide and proceeded to hang up on me after hearing her bad mouth my mother and telling me she is a rude woman, and I told her I thought she was rude and she told me "you think so dear" and then hung up on me. Bravo Madam, I am following up my telephoning the Ottawa Embassy and contacting officials in Trinidad and writing a complaint letter to your branch along with my mother to state our side of occurrence and how you are the most unprofessional, disgrace and poor representation of Our Island nation and recommending you to have some updated training to deal with clients or to be replaced as you are obsolete and ignorant to your duties and to our Citizens. You are a poor representation of what it means to be Trinidadian and even poor excuse of a human being playing social with your position of power. I am launching official complaints and recommend everyone else to do so as well. I am a Community Development and Outreach Worker and studying Human Rights and Equity pursing the Legal Jurisdiction of that study. No person should be treated in such a disgusting manner, so Jackie, Reap what you have sown and take recommendations or reprimands in stride and leave you social and personal bias at home and out of the office and work as a civil servant with our Nationals and non Nationals alike. Good Day Jackie I hope your life treats you better so you can act like a decent human being instead of a social elitist puppet who gets high off her self perceived social stratification allowing her to abuse her position of power and place people's lives at risk.

Post a comment on this page

We invite you to share your experiences with the Trinidad and Tobago Consulate-General — obtaining visas and other services, locating the building, and so on. Your comments may be seen by the public, so please do not include private information.

Your name
Your message
Max 2000 characters

This web site is not operated by the Consulate-General and your comments and questions will not necessarily be seen by its staff. Please note that this is not a forum for broad debate about the foreign policy of Trinidad and Tobago, and such topics will be deleted.