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Other embassies and consulates in Toronto

Trinidad and Tobago flag Consulate-General of Trinidad and Tobago in Toronto

Address185 Sheppard Avenue West
Toronto ON M2N 1M9
Phonelocal: (416) 495.9442
international: +1.416.495.9442
Faxlocal: (416) 495.6934
international: +1.416.495.6934
Web sitehttp://ttcgtoronto.gov.tt/

Comments on this Consulate-General

Showing comments 41–50 of 93, newest first.
<< < 1 2 3 4 5 6 7 8 9 10 > >>
Ferris Mohammed (Rajkumarie Mohammed)
Thu, 20 Feb 2014 16:01 EST
Phone service/inquiry
As per our previous comment, I reside is Toronto Canada, not sure why the flag on the top left side displays the U.S. flag...
Ferris Mohammed (Rajkumarie Mohammed)
Thu, 20 Feb 2014 15:49 EST
Phone service/inquiry
My wife is renewing her passport and we had a few questions, so we phone the consulate to inquire (2/20/2014); a gentleman answered the phone, unfortunately we didn't get his name; he was very helpful by answering all our questions and also assisted us in booking my wife's appointment. (thank you).
Mon, 3 Feb 2014 16:04 EST
Primitive/Uneducated & Inexperienced
It is so sad that the representatives at the Consulate assume their "Position of Authority" gives them the 'okay' to talk down to clients, on the phone and likewise in person. Never mind the strong dialect, no courtesy and poor language skills without the slightest effort to sound professional. The CSR's sound as if they're having Lunch whilst on the phone and going to the Consulate in person to see the lackadaisical approach was even more appalling. The staff had to double check with other staff to be certain of some information as they did not know. 'What the hell... I wish to god there was a professional body of staff to represent our Nation as if this is what Trinidadian Nationals have to deal with, no wonder they chose to live abroad.

Someone please monitor, give feedback and make changes at the Consulate
Quality Control is much needed*
Farouk Hydal
Sat, 1 Feb 2014 21:14 EST
process for entering person name not on the birth certificate.
It has been brought to my notice that inspite of the act pass in Trinidad and Tobago giving authorization for name not listed in a person birth certificate to do so now the Consul General Office here in toronto is still waiting for the process to do so and is not making any effort in getting this matter solve quickly.
An Urgent Respose would be appreciated.

Farouk Hydal
Friends of Trinidad and Tobago Association of Canada (FOTT)
E-Mail: faroukhydal1937@hotmail.com
Frustrated & Embarrassed
Tue, 14 Jan 2014 12:12 EST
Horrendous Customer Service

This has been like a travel back in time!! It’s a shame that this consulate is a representation of what our country is like. The attitudes and lack lustre attempt to help is deplorable.

I called was on hold for the longest time and suddenly the call is cut off! This office should be closed as it is almost next to useless and the staff could all do with a course on compassion and customer service.

Called back actually got to speak to someone – in the middle of the call I was cut off. Called back, explained what had happened – the response “what you want me to do”, as I said to my fellow Trini, Sir there are a number of responses that come to mind but how’s about you transfer my call. I was put on hold and no one ever answered. My kind friend I’m sure never transferred me but God is good I’m sure Karma will come back to bite that kind gentleman!

We can put on a show over two days that brings in endless tourist but we can’t offer a half decent level of customer service to our own!! As like most things, this will never change so I’m sure many Trini’s will opt to become citizens of other countries!!

Embarrassed to be represented by these sorts!!
Sun, 5 Jan 2014 10:28 EST
Lack of people skills at the consulate in Toronto
I have never had to deal with such disrespect as I had at the T&T consulate. These people lack so much in terms of people skills. I am a Trinidadian born and breed yet these people tell me I need this and that to retain my T&T citizenship. You have no privacy there. Lady! my documents (T'T passport) were taken in a armed robbery in Trinidad you ignored those documents.I had to come from another province, lose a days work and for what?
Bernadette Malcolm
Tue, 17 Dec 2013 12:14 EST
T and T office staff lack of public relation skills
My experience at The T and T consulate was horrible. The staff deal with were blatantly rude, lacked interest and very disrespectful in serving me. I felt degraded, belittled and insulted. I left the office in tears and have not returned to have my issues sorted out. They need training and perhaps a whole new office staff because the folks there do not care about the guests they serve at their office. WE HAVE TO DO BETTER!
Fri, 29 Nov 2013 11:31 EST
Horrible experience
I am interested in getting dual citizenship. The process has not even started yet but already I can see that this is going to be an unpleasant experience. The website does not work properly, tried calling the office and the phone does not even connect. Why do these issues exist in this day and age? What will it take for the appropriate people to wake up and do something about this?
Wed, 6 Nov 2013 09:41 EST
I have read the comments of the toronto office , I do agree it is a big problem, I feel that each one of us should send a letter to the prime minister in trinidad stating the problems here , I live in Montreal and for me to get my trinidad passport I need to go all the way to troonto and then go back to collect it will cost me lesstto take a flight to trinidad and go to an office there and at least there you will be treated as a humain. so lets get together and contact the prime minister in tt.
Fri, 20 Sep 2013 15:40 EDT
Affidavit for my birth certificate, I already have two
Why it's so difficult to have my T&T passport renewed after getting my electronic birth certificate from T&T and two affidafits and they require another one.Also, they are saying that I have to have Restoration papers. I already have two Passports of T&T and my Canadian passport. What next?

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