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Trinidad and Tobago flag Consulate-General of Trinidad and Tobago in Toronto

Address185 Sheppard Avenue West
Toronto ON M2N 1M9
Phonelocal: (416) 495.9442
international: +1.416.495.9442
Faxlocal: (416) 495.6934
international: +1.416.495.6934
Web sitehttp://ttcgtoronto.gov.tt/

Comments on this Consulate-General

Showing comments 41–50 of 125, newest first.
<< < 1 2 3 4 5 6 7 ... 11 12 13 > >>
Tue, 28 Jul 2015 13:15 EDT
Over two weeks for visitor's visa for Canada
This embassy is a joke! The website says 8 days for processing. It has been over two weeks and no one can tell you what the progress of the application is. The phone system says send an email, when you do, no response until 5 days after saying process.
Officers in the embassy itself are rude and abrupt. Shame!
Disappointed T&T National
Mon, 27 Jul 2015 08:48 EDT
Bad experience visiting the T&T Consulate
I had an appointment with the T&T Consulate for my passport renewal. First as a place of business, there should be parking even if we have to pay for it. However, as you turn in to the compound, you realize that the parking is not for clients so you have to back out unto the very busy Sheppard Avenue which is dangerous and then try to find parking on some street nearby.

So that started my day on a bad note. The receptionist was very polite however when I was called into a room to review my document, I became frightened and nervous because of the woman interviewing me. I did not get her name but she is a tall slim black woman with glasses. She was as some described her in one of the comments above as a prison guard but that is putting it mildly. She is ignorant and has the ability to put fear in people. One of the questions she asked me, referring to my job title, is what is that. If she was educated she would have known. After so many bad comments on this person, my question is why is she not being replaced. I have a good job and have interviewed many people so you would agree how shocked I was with this type of interviewing skills and could not believe in this age this type of person is in a position representing a country. This reflects a bad image.

Please take everyone's comments seriously and make some changes to have a more please experience renewing a Trinidad and Tobago Passport.
Trinidad & Tobago National
Mon, 20 Jul 2015 16:29 EDT
Over the last year and a half, I have been dealing with the consulate general of Toronto, from the Main Reception, to the adviser, to Immigration to Madame Consulate herself and the Ministry of Foreign Affair and the Consulate General of the Republic General in Trinidad should hang your head down in shame and disgrace for having an office run in such a manner.

I've lived in Canada from a very young age and held on to my Citizenship like it was gold, refusing to become a Citizen of Canada only to be treated with the most demeaning and disrespectful manner by that entire office. I will not go into case details, but I am not on a full mission to ensure my story is heard by ever single level so that the remaining Nationals living in Canada will not have to experience this total lack of civility by that office. The Minister will hear of my complain and others and will fully investigate each of them for misrepresenting our Country in this manner. I truly hope they clean house very soon, abuse of power is one thing but to serve the public in this manner, you have to be accountable for your actions and sooner or later the world will be witness to those actions. You have all failed, not one National but all these Nationals can not be wrong. And about the phone situation, I will be asking the Minister what is the PHONE & RESPONSE time for a message at the Consulate??? There is a standard for every action. I've spend a lot of time back and forth and they call screen, the phones are ringing and they have theirs on silent, call screening at a Consulate office is unacceptable. Stop using excuses and if it's so busy for you all WElCOME TO THE WORLD OF BUSINESS!!! Phones and offices will be busy, but your poor time management skills is where the problem truly is! Please continue to post your comments, the only proof for the Minister to to stop them and clean house is to see the facts, one person could be wrong, a few could be misunderstanding, but dozens upon dozens with the same complains. Please evaluate their performance and get our representation here in Toronto in check with a civilized and working for the people office, I beg! It's shameful in 2015 to be in this position after being her for 20+ years and being treated by people that hold a little diploma or certification but have no, none, zero training on being a public servant, you serve us, not the other way around. And I can hear them with the complains about us coming in complaining and yelling, don't even try it because in Canada, we behave civilized and treat others the way we which to be treated, so in actuality, we are in shock the most on how disrespectful we are treated by everyone in that office. CLEAN IT UP MR. MINISTER, I'm going viral and World Wide unless it stops!!!
Wed, 24 Jun 2015 07:37 EDT
Very Poor service in tnt passport in Trinidad
I went to the passport office in Trinidad on June 18th at San Fernando the officer was rude and aggressive did not allow me to speak, she repeatedly said this is our rules mame get the right info and come back, constantly rolling her eyes at me I very calmly walk out the office.

Mon, 22 Jun 2015 13:53 EDT
The earliest appointment to apply for a passport is August 18th (today is 22nd June) and of course you will ask for something more than what is required by law or say that the affidavit is not good enough which would put me about 2 years before I get my passport, this office is as 'useless as tit's on a bull'.
Thu, 11 Jun 2015 12:00 EDT
Recommendation Given By Staff
I'm die hard trini and a sales person 22 yrs in Canada. I am aware that 100 voice mails plus a day is hard to keep up current; but I am sure some system can be put in place to aid the problem. As a first world nation leading the Caribbean countries, there must be a way.
A consulate officer told me to get my Canadian passport because if I'm in trouble, they can't do anything to help.
I did receive an email to pick up my passport, processing took 9 wks and there was a zero chance of getting through to the office my phone.
Next step Canadian citizenship and learning to speak English (LINC). Apparently we speak a different language in T&T. cheers
O'Meera Das Gupta
Thu, 21 May 2015 16:26 EDT
Staff a Total Disgrace
Obtaining service information is like "pulling teeth" eg they suck their teeth on the phone. Just wondering if they do not feel ashamed when they read the extremely bad comments. They are definately in the wrong job and just drawing a salary under false pretence. Guess they all probably originated from "John John Town" and should be sent back, lock stock and barrel. Good riddance to bad rubbish.
Thu, 14 May 2015 13:15 EDT
I am looking to apply for restoration and was told that they could not tell me when I will have it completed since they were told by the Trinidad Immigration department to hold off on sending anything down because of the office situation in Port of Spain. She informed me that they were holding on to applications from 2010. I spoke to a relative in Trinidad who told me that the office is open and she just got passports for the family. We are at the mercy of the office in Toronto
Paul Alexander
Fri, 1 May 2015 12:33 EDT
terrible service at consulate window
what terrible service, where did they get these folk to work in our counsulate..I was so embarassed
Wed, 29 Apr 2015 11:15 EDT
A Dose of Trinidad.
I went to this consulate to have our families passports renewed.The woman at the window was very impolite, during the interview with the consulate general she expressed herself as a prison guard interviewing a criminal on parole.She had all the relavent documents to support the applications and her rolling of the eyes and harshness was definitely unnecessary. I asked if this type of behavior was given to every candidate? The reply was,"I get to decide who gets a passport around here." I asked for a supervisor at the window s i was leaving and a bald gentleman wrote an apology note on a blank piece of white paper and handed it to me to sign, saying i was sorry on the note. I gave it back to him and he slide it back saying," you know nah." This is what trinidadian service is all about. They have failed to realize that these methods work in Trinidad but NOT in north America.

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