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Other embassies and consulates in New York

Portuguese flag Consulate-General of Portugal in New York

Address866 2nd Av., Floor 8
New York, NY 10017
Phonelocal: (212) 221.3165
international: +
Faxlocal: (212) 221.3462
international: +
Hours10:00 - 16:00

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Comments on this Consulate-General

Showing comments 1–10 of 29, newest first.
1 2 3 > >>
Manuela Mortagua
Tue, 14 Apr 2015 11:58 EDT
very bad experience with this place, and everyone else I speak with, tells me the same. they take forever to answer the phone, totally impolite and always answer your questions with an attitude, people this unpleasant should not be working with the public.

É uma vergonha termos pessoas deste genero a representar o nosso país.
Nicole Ribeiro
Tue, 17 Mar 2015 15:52 EDT
No problems with reaching anyone - Great help
I just called at 3PM EST, someone picked up and helped me, very politely, with my question on how to apply for dual citizenship. Thank you!

Chamei hoje has 3 horas da tarde e nao tive problemas. Ajudaram-me com as minhas perguntas em 5 minutos. Muito obrigado!
Wed, 21 Jan 2015 10:25 EST
No response to phone calls
I have been trying unsuccessfully for the past 3 days to call the number listed 212 221 3165 and NO ONE picks up the phone no matter if you call as soon as they have opened or later in the day. Its the same message that you have reached the Portuguese Embassy situated at the address and please call later, I remember a few years ago they were so prompt and nice and always answered the phone. What has happened> Need information about renewing a passport
Thu, 15 Jan 2015 14:50 EST
Correct Address of the Consulate
I need to renew my Portuguese Passport. What is the correct address?
Agostinho Batista
Thu, 11 Dec 2014 22:57 EST
Portuguese Consulate in New York
My experience was very similar to the others reported here. Wrong information on website; unanswered phone calls; rude welcome and unnecessary questions and remarks. The personnel was not friendly,very poorly trained in customer service, and not at all knowledgeable! I had to fly in from Michigan and they tried to send me home saying they were too busy even though I was the only one there at the time. Furthermore, I felt like a total foreigner and not a Portuguese citizen. May I suggest passport and ID cards service by mail or on line? Other wise it is an expensive and time consuming process which makes Portugal look like a very underdeveloped country. Maybe I should change nationality!
Jaime Pereira
Wed, 16 Jul 2014 15:02 EDT
Wrong address??
How is it possible for a Consulate to have the wrong address on the Web site????
Unfortunately, it's all downhill from there.
Paul Johnson
Fri, 23 May 2014 09:21 EDT
They Moved
This address is no longer correct, their new address is 866 2nd Ave. 8th Floor.
Lauren Mendiz
Thu, 15 May 2014 15:15 EDT
Is there any one who can help with some Portuguese-English translations ?? Call 718-263-3455
Lyne A. Pinho
Mon, 17 Mar 2014 14:23 EDT
I need to make appointment
My husband is aa American Portugese, he need to make an appointment to get his ID card... the new address and new phone number of the Consulate is not listed here... how can I call or make appointment to come by and take care of this. I know my husband need to come in person to do this, I just want to make a schedule appointment for him.
Thank you, please let us know or at least update your new informations here... these are still the old numbers and address you have in Fifth Av
Thu, 16 Jan 2014 20:14 EST
The worst experience ever...
My sister in law had a appointment to renew her passport so we dicited to make a day of it... I get up to the eight floor as soon as we get in there was another couple waiting and no one to ask any information, we decided to sit and wait for about five minutes. All very quite but that changed real soon one of the workers come up and ask if we had a appointment, so my sister and law said yes she than turn to me and my daughter who now is feeding her three week old baby and told us we had to leave there was no room for us in there. we were going to leave but all of minute she turns to my sister in law and said to her tell them to leave, she said to her no you tell them why should I. The lady became very mad and told us you have to get out we were in the way. My daughter was still feeding the baby as she made us get out into the hallway. So I told her she had no heart and she keep on pushing us into the elevator, so I lost my cool and had a few choice words for her... This is the crap who gets great jobs but are the most miserable people ever... I am so disgusted with idiots like this. She should work more and not worry about stupid stuff. The women's name was Germana something. Uma vergonha .

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