Other Portuguese posts in USA

» Boston

» New Bedford

» Newark

» Providence

» San Francisco

» Washington

Portuguese embassies in nearby countries

» Canada

» Mexico

Portuguese embassies worldwide

Other embassies and consulates in New York

Portuguese flag Consulate-General of Portugal in New York

Address866 2nd Av., Floor 8
New York, NY 10017
USA
Phonelocal: (212) 221.3165
international: +1.212.221.3165
Faxlocal: (212) 221.3462
international: +1.212.221.3462
Emailmail@cgnyk.dgaccp.pt
Hours10:00 - 16:00

» Can I visit Portugal without a visa?

Comments on this Consulate-General

Showing comments 1–10 of 37, newest first.
1 2 3 4 > >>
ana maria carvalho
Mon, 3 Aug 2015 12:53 EDT
calls
how many calls or emails can I send?
Carmen
Fri, 31 Jul 2015 15:27 EDT
need a call back
I have been trying to call for 5mnths
need a call back
516 459 9183
or do I have to call Portugal
maybe I would have better luck
PALMIRA
Fri, 31 Jul 2015 14:39 EDT
VERY POOR WORK
I BEEN CALLING FROM BEGINNING OF JULY 3,4,5, UP TO 20 TIMES A DAY.NOONE EVER ANSWER THIS PHONE .I HAVE A QUSTION . ARE THIS PEOPLE GETTING PAID TO DO NOTHING ? TELL HOW TO APLLY FOR THIS JOB.TO DO NOTHING AND GET PAID .E UMA VERGONHA QUE ESTA GENTE REPRESENTE PORTUGAL .NAO SE DEVE ADMITIR TER GENTE DESTA CALIBRE A TRABALHAR NO CONSOLADO PORTUGUSE NEN EN NEHUM LUGAR
Alina Felipez
Wed, 1 Jul 2015 12:35 EDT
You Need An Appointmet BUT:
They will not even let you past the lobby without an appointment:
You can not call to make an appointment
Even if you call, no one ever answers
You have to email them requesting an appointment
I emailed them twice in two months STILL NO reply

I've shown up TWICE begging not to be seen but to be given an appointment because phone calls and emails are not answered. I was told there was NO ONE on the list to be seen therefore I could not be allowed in. If no one is being seen, then what do they do in their offices all day from 10am -2pm? I am a Portugese CITIZEN and am being denied to be seen by my own people!

Apparently Portugal doesn't want anyone going to their country, even if you are a Portugese citizen and just need your passport renewed.

This looks horrible for our country.
Ferreira
Tue, 30 Jun 2015 11:12 EDT
Does anyone know how to answer the phone at this place?
I had heard that it was impossible to reach anyone, bur the day I called someone answered the phone. I told her I needed to schedule an appointment to renew my cartao de cidadao and my passport, she told me the person that handles it was out but she put me on hold and and then set up the appointment.
I had to renew my cartao de cidadao before I could renew my passport, I was told it woult take 2 weeks and to call once I received a letter from Portugal letting me know the card was ready. I received the letter two weeks ago and have left numerous messages and nobody calls back.
I'm traveling is 3 weeks to Portugal and don't have my documents becayse nobody seems to work at this place.
Jose
Mon, 15 Jun 2015 11:12 EDT
Not answering phone
Is consulate in Manhattan closed? no answer to 212-221-3165 number.
christina
Mon, 18 May 2015 11:44 EDT
renew passport
A lot of people are complaining and me too about the lady who pick up the phone when she feels like, she not there to help but to try to make you look stupid, she has a attitude,she's nasty.Who tell me my passport was not delivered by DHL ( I had to pay more for that)because I wasn't home and I need to go to NEW YORK to get it.I ask if she could mail it to me she said no( and I payed for that)I call DHL they said my passport was still in transaction. Know I would like to know how a person like that still have her job it s a shame.
catarina cordeiro
Tue, 5 May 2015 10:53 EDT
camoes institute and queens college
E impossivel entrar em contacto com voces. Ninguem atende o telephone e nao ha como deixar mensagens.
Manuela Mortagua
Tue, 14 Apr 2015 11:58 EDT
very bad experience with this place, and everyone else I speak with, tells me the same. they take forever to answer the phone, totally impolite and always answer your questions with an attitude, people this unpleasant should not be working with the public.

É uma vergonha termos pessoas deste genero a representar o nosso país.
Nicole Ribeiro
Tue, 17 Mar 2015 15:52 EDT
No problems with reaching anyone - Great help
I just called at 3PM EST, someone picked up and helped me, very politely, with my question on how to apply for dual citizenship. Thank you!

Chamei hoje has 3 horas da tarde e nao tive problemas. Ajudaram-me com as minhas perguntas em 5 minutos. Muito obrigado!

Post a comment on this page

We invite you to share your experiences with the Portuguese Consulate-General — obtaining visas and other services, locating the building, and so on. Your comments may be seen by the public, so please do not include private information.

Your name
Headline
Your message
Max 2000 characters
 

This web site is not operated by the Consulate-General and your comments and questions will not necessarily be seen by its staff. Please note that this is not a forum for broad debate about the foreign policy of Portugal, and such topics will be deleted.