Moroccan flag Consulate-General of Morocco in Turin

AddressVIA BELFIORE 27
10126 TORINO
Italy
Phonelocal: (011) 650.6482
international: +39.011.650.6482
Faxlocal: (011) 659.6065
international: +39.011.659.6065
Emailconsmartu@hotmail.com

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Comments on this Consulate-General

Brittany
Tue, 14 Jan 2014 04:41 EST
BAD SERVICE AND ATTITUDE AT THE EMBASY OF MOROCCO IN ROME
Dear sir,

i would like to make and file a complain to this embassy, me and my husband been calling for 4 days to look for some one to just give us a simple information. here in rome for 2 days because is over weekend so we couldn't speak to any one to find information, and for monday they told us is public holiday in morocco and so they don't have anyone working that day and also no one speaks english there in the embassy in ROME!. they hang up on me and my husband. and finally we call again on tuesday. some one answer, we said finally there is some one we can speak with, and the lady on the other side said "this is not possible, we work here every day" my husband explain to her in italian about our situation last few days and she said again " no no is impossible we always open, are you calling us a lier? ...." how is that attitude to customer when we ask politely. so my husband had enough and tell her she is not nice and he doesnt want any attitude from her and would like to speak with someone els instead. she told us to "F.." off... that is very rude from a person who work in EMBASY OF MOROCCO IN ROME!!!... this is ridiculers.

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