Consulate-General of Mexico in San Antonio

Automated phone service
It is frustrating to get information on the automated service.after they speak spanish they can not direct you to a right department and the system repeated over and over and finally hangs up

Un llamado de atencion para el consul de Mexico en San Antonio.
Me gustaria que el senor consul de Mexico en San Antonio,puciera mas atencion en sus empelados y sobre todo que este al tanto de que su personal este proporcionando el servicio adecuado;la mayoria de las personas que estan trabajando ahi, es jente despota que no tiene bocascion de servicio mucho menos etica profecional,se ceren las persona mas inportantes del mundo, ellos con sus aires de grandesa;No olviden que el Consulado de mexico y su personal estan para servir, para colaborar con los mexicanos que se encuentran furea de su patria no sean idiotas,aprendan a respetar, aqui no estamos en Mexico,aqui no estamos como piranyas queriendonos comer unos a otros por eso esta el pobre de nuestro mexico como esta!

Mexican consulate worst service ever!!!
I am sad to say this but the Mexican consulate is not very helpful. First of all the employees are so unprofessional, and act so arrogant and self important, almost like they are above all the other people only because they work there. They are not friendly and do not offer the kind support they are there to offer. Unfortunately most people that go there are often uneducated, so I felt like they somehow take advantage of their disadvantage. The way they speak to the client in such a tyrant way, like if they always have to be right. When I was there the person that helped me was so rude, he would not even let me finish my sentences and continue to repeat the same thing over and over again treating me like I was stupid. He had no manners you could tell this was his first high paying job. Also, their system is so outdated, they don't offer any seating areas and a wait number so that people can stand up when their number is called. Anyways, I am sad to say this but they treat their own people so poorly instead of offering the support they need, when living in a foreign country. It was just plain ridiculous I hope they get some sort professional supervisor to visit their office because they are so out of line. Until then they will continue to offer an unproffesional, and poor service.

Application for permanent status in Mexico
I own a home near Lake Chapala and have been to a local lawyer to find out what documents are needed. I have that informatio. My question for you am I going to the correct location 127 Navarro Street
San Antonio, TX 78205
USA to start the process? If not, could you please direct me to the office (address) that I need to go to.
My wife & I will be in the area around 21 Feb. 2013.
Thank you for your assistance.
I look forward to getting the process going and relocating permanently to my new home in Mexico.
Sincerely,
Jeffrey Carroll

This place needs some organization!
I visited the Mexican Consulate today and was very dissapointed. First, it does not accommodate the disabled. Why not? What country do we live in? Second, the building is so small that as soon as you enter, the end of the line has already formed and has budged against the door. Third, entering the building, the lady that sits at her desk on the left, is so self important, that she doesn't even have the courtesy to answer your question. She quickly directs you to the information desk. I stood in that line 20 min. only to find out that the first lady who directed me there was the person I was supposed to be talking to. So then I wait to speak to her in line and she tells everyone we need to take a number. So everyone takes a number not in the order that we were in line. The people behind me get helped faster because they reached for a number faster than I could. It was so frustrating and inhumane. People shouldn't be treated that way. The reason there aren't many reviews here is because most people who visit the Mexican Consulate do not speak English, most likely will not make a complaint, or do not have access to the internet. Things need to change. This place needs to be reformed, reorganized, and perhaps fire a few people who don't appreciated having a job or like helping people.

FREE JON HAMMAR
Thank you for your time.

Please release US Marine Jon Hammar from the CEDES prison and permit him to return safely to the USA.

Moving to Mexico in the near future
My wife and I are planning to move to Mexico in the future. We are planning on living in Acapulco or San Miguel.

Would you please send us a map of Mexico, immigration requirements, maps of Acapulco and San Miguel, Mexico and other information you might have about the two cities.
Sincerely, Bob East

PS Address

Bob and Glenda East
1802 Park Place
Mineola, Texas 75773