Irish flag Embassy of Ireland in Ottawa

AddressSuite 1105, 130 Albert Street
Ottawa ON K1P 5G4
Phonelocal: (613) 233.6281
international: +1.613.233.6281
Faxlocal: (613) 233.5835
international: +1.613.233.5835
Web site

» Can I visit Ireland without a visa?

Comments on this Embassy

alan byrne
Mon, 9 Apr 2018 20:27 EDT
I too have tried on numerous occasions to call the Embassy with woeful results, this is a disgrace and embarassment.
Paul Hogan
Wed, 10 Jan 2018 05:31 EST
Letter to embassy - no response !
I wrote to the embassy on 25th October 2017 regarding the condition of the really fine Famine Memorial in Ireland Park, Toronto.As of today, the 10th January 2018,I have not even got an acknowledgement of receipt of my letter.My experience seems to be in line with much of the above comments.
Tue, 21 Nov 2017 11:30 EST
Sorry Denise
Keep trying to call them, we've been calling during those short time windows for a few weeks, almost every day. It picks up, says the lines are busy and hangs up right away.

We only sent one message though.

They received our passport request on Friday September 1st and charged my credit card on Tuesday the 5th(The Embassy was closed on Sept 4th). So they were pretty quick to take our money.

We were expecting 4-6 weeks waiting time, like mentionned on their web site.
It'll be 12 weeks Friday and the Tracking Number isn't even active yet, so Dublin hasn't even received the request.

Waiting for the Irish passport is one thing, it's the fact we had to send in our child's valid Canadian passport, which we needed a few weeks ago but had to cancel our trip out of the country.

I'm tempted to drive to the Embassy and seek answers that way.
Mon, 20 Nov 2017 19:58 EST
No sign of my passport after 2 months
I sent my application to renew my passport in September. Payment was processed on October 20th. I am travelling soon. What can I do? No answer from phone or email. Help!!!
Mick McKee
Mon, 6 Nov 2017 16:00 EST
Waiting for passport
The Web site says there's a 4-6 weeks wait time for passports but I've been waiting for 10 weeks for first-time application for my newborn son.
On the 6th week I sent them a message, without a response after 4 weeks.
We had to cancel our trip to Boston because the Irish Embassy in Ottawa is holding our son's Canadian passport hostage.
Fri, 7 Jul 2017 14:36 EDT
Calling for 3 weeks straight! No one answers the phone or Emails
Nuala Christine Kelly
Wed, 19 Oct 2016 15:37 EDT
Passport renewal form
Have called the Embassy on many occasions. Phone lines are apparently open 2 to 4 pm.. No one answers and cuts off after 2 rings. Sent an email too. How doIget the application form?
Sat, 1 Oct 2016 17:34 EDT
Totally incompetent
Worst passport service ever. Everyone should complain directly to the Irish Minister for Dispora. They left my application sitting on a desk for 3 months. No passport tracker on website...looked at Australian website and they have one... it took me 6 months to get it!!
Jean jeffers
Thu, 8 Sep 2016 14:27 EDT
Telephone not being answered
I have tried on several occasions to speak with someone at the Ottawa embassy the phone just keeps hanging up. I called 6132336281. Please do something about the telephone. Thanks
Mon, 16 May 2016 04:55 EDT
Urgent processing passport 11 weeks
Sent urgent process passport application almost 11 weeks ago now and still no sign cannot get through to anyone on above phone number just rings and rings,cuts out or if I can get through to voicemail nobody gets back to me. Have also sent numerous emails. If there was a problem they have all my original documents and need them back to apply again. Can anyone help with getting in touch with embassy?

Post a comment on this page

We invite you to share your experiences with the Irish Embassy — obtaining visas and other services, locating the building, and so on. Your comments may be seen by the public, so please do not include private information.

Your name
Your message
Max 2000 characters

This web site is not operated by the Embassy and your comments and questions will not necessarily be seen by its staff. Please note that this is not a forum for broad debate about the foreign policy of Ireland, and such topics will be deleted.