Embassy of Burma (Myanmar) in Singapore

Most ridiculous experience with Myanmar Embassy
I am lost for words to describe my emotions when interacting with Myanmar Embassy in Singapore. There are asking people to apply online for appointment to renewal passport. BUT, the online is not accepting any bookings. So, why ask people to go online to book for an appointment when it is not working. Brainless.

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Passport renew
Renew passport
Monday

want to work in singapore
I want to work in Singapore because salary problem and my boyfriend is also in Singapore.So I am request to give me visa for work.
Thanks

Nonexistent service and ridiculously useless website
1. When an embassy lists contact numbers on a website, it should employ people to answer the calls. The website is not helpful, and there is no customer service to address any issues/ queries.

2. For renewal of passport process, there is no application form available for download.

Dr Muhammad Ahsin Saddique
To whom it may concern
I would like to work in Singapore as a best worker. I don't want to work in Myanmar because of salary problem. Even if we do hard working , we will be getting not enough money for our family. And also I am
the one who has got a big family.All my family members
are 15 including my grandfather and grandmother. Sometimes I am very upset. The reason why I upset is no one can make enough money for our family. I am sorry for every day thinking about it. Please bring me to your country to do your job.

NO ONE SEEMS TO ASK THE PHONE LINES THE WHOLE DAY
Dear Ambassador

Please request your staffs to ask phone calls. Why list all the phone numbers in the website but no one seems to be asking the phone. Morning till evening. Very frustrating!!

Since no one is answering the phones, we send emails but also received no reply.

IS THE EMBASSY CLOSED!!!

DEAR AMBASSADOR PLEASE SEES LOOK INTO THIS ISSUE.
THANKS

LOOKING FOR MY LONG LOST FATHER TONY TOH from SINGAPORE
IM LOOKING FOR MY LONG LOST FATHER, HIS NAME IS TONY TOH, AS FAR AS I KNOW He is from singapore, dont know the exact location. hope someone can help me out. my email address is drugsbunny27@yahoo.com same as my facebook account. my mother's name is Geraldine Navarrete from CEBU PHILIPPINES. i hope some1 can help me out. i just want to know my father.

The most inefficient Embassy ever- Myanmar Embassy in Singapore
I recently went to Myanmar Embassy to renew my passport and I had the worst experience of my life which made me feel depressed about being a Myanmar citizen. Prior to my renewal, I made an appointment online, prepared all the documents described in the website and I even contacted the embassy to confirm about the documents needed for passport renewal.

On the actual day, I was asked to present the documents which were not stated in the official website and also not included in the list which the customer service officer mentioned. I had to pay several extra charges such as SERVICE CHARGES, INCOME TAX CHARGES especially for the 3 months period during when I was searching for job after my graduation while holding my Long Term Visit Pass & 150 SGD for passport renewal. I was already surprised we have to pay 150 dollars just for passport renewal whereas other countries charge not more than 50 dollars for each citizen.

The worst thing was asking for money for not being able to present the documents which are NOT STATED IN THE OFFCIAL WEBSITE. As I argued with the officer, I was told that I am supposed to know which document to bring in order to renew my passport and customer service officer does not know anything. My question was how am I supposed to know what I need to bring if those documents were not mentioned at all & how can you appoint such person to be customer service officer if she does not know anything. I had to spend the whole day at the Embassy, wasting time and money, making unecessary trip back to my house and I received my passport only at 6pm.

I am sure I was not the only person who encountered this kind of problem as there were quite a lot of people who graduated here and working. By now, they should have implemented the wesbite, make necessary amendments to ensure that people get better idea regarding the procedure rather than giving horrible experiences to every single person on the day itself.

I am very disappointed with the service the embassy provides, the attitude of the embassy staff as well as the time needed for each procedure. I spoke to the staff in-charge at the end of the day, explaining what I went through and she assured me that she would feedback to the officers. As we all know, I am 100% sure my feedback will never be considered.
Is this the level of service an embassy provides to its own Citizens?

My Experience
I have read several unpleasant comments about the staffs of Myanmar Embassy but my experience today was totally different. I was at the Myanmar Embassy this morning to apply for tourist visa n the lady who served me was really nice n helpful. It took me less than 5 mins to submit my application because I have all the necessary documents ready as per the Visa Guide in the Myanmar Embassy website and was told to collect on the same day around 4.30pm. In fact I also emailed the Embassy on Sat n got a reply around 9.15am this morning which I think was already very efficient as they do not work on Sat and Sun. In all, I would rate my experience at the Embassy today as 10/10, perfect score.