Trinidad and Tobago flag Consulate-General of Trinidad and Tobago in New York

Address125 Maiden Lane, 4th Floor
New York, NY 10038
USA
Phonelocal: (212) 682.7272
international: +1.212.682.7272
Faxlocal: (212) 232.0368
international: +1.212.232.0368
Emailcgnyconsulateinfo@foreign.gov.tt
Web sitehttp://foreign.gov.tt/cgnewyork

Comments on this Consulate-General

YOLANDE
Mon, 14 Nov 2016 11:08 EST
FRUSTRATED
I HAVE BEEN CALLING THE CONSULATE FOR THE LAST COUPLE OF WEEKS,AND UP TO TODAY NOVEMBER 14TH, I HAVE'NT BEEN ABLE TO SPEAK WITH SOMEONE. WHAT DEPLORABLE SERVICE! COULD YOU IMAGINE, ON VETERANS DAY THE MESSAGE SAID "OUR OFFICE IS CLOSED".WHAT DIFFERENCE DOES IT MAKE WHETHER IT'S CLOSED OR OPEN, ONE STILL DON'T GET ANY SERVICE. THIS IS SO SHAMEFUL,AND ALSO VERY SAD,AS I REPRESENT MY COUNTRY SO WELL.
Trinigirl
Mon, 14 Nov 2016 10:47 EST
Sad comment on those who represent th country
It is sad to say , that I became an American citizen because I could not get needed services from my consulate. I live 400 miles from the nearest office and cannot take the time off work and do not always have the money to get there.
when calling the consulate there is no answer or if one leaves a message there is no return calls.
How is anyone expected to conduct business like this.
The power that be , need to examine what is happening in these offices.
khan
Mon, 14 Nov 2016 10:21 EST
telephone calls
it's 10.15 am ,I called on friday ,veterans day ,of course the embassy is closed ,please leave message to say office closed ,veterans day ,11/14/2016 @10am is office still closed no answer to telephone calls ,phone just rings ,today is Monday ,not a holiday in USA. Where is the work ethics?
Antoinette
Mon, 7 Nov 2016 07:38 EST
To renew my trinidad and tobago passport
Could anyone tell me the correct and what do i have to mail that is documents.
Mr.K
Fri, 4 Nov 2016 14:02 EDT
Puppet Show
I have been trying to renew a passport expired since 2012. Every time I go there it's something. Last time I went there they tell me the names of both my mother and father on my birth certificate is not my mother and father.....What a waste of money on these employees and rent for the consulate....funny thing these Trini in there like to twist their tongue like the white man but they know nothing about Progress.
georgie
Sat, 22 Oct 2016 15:31 EDT
renewal
i called and the person answered the phone rambled something and hanged up the phone.i was so schocked.i called back and complained.,who was that,the person said they were so busy,better they dont answer you spend so much time dialling before they pick up the phone, how so frustrating. i recently visited to renew and was plesantly surprised
V. Gonzalezl
Sat, 22 Oct 2016 14:48 EDT
Telephone calls to the TT Cinsulate.
I tried for a few days to phone the TT consulate. No one answered.

Eventually . I visited the Consulate. The Cashier was on the phone talking to her friends while servicing me.

I mentioned that I could not get through on the phone. She said that the phones were okay and working.

So this is how the TT Consulate treats us, worse than Dogs.
Regis
Tue, 18 Oct 2016 11:24 EDT
I have been calling all day all to all the departments and all the lines are going to voicemail.
Please close that office the people are getting paid to do nothing.
Am sorry but they are not representing Trinidadians & Tobagonians this is madness.
I just connected to all the lines to see who can give me some info. believe it or not all the departments went to voice mail.
william
Fri, 14 Oct 2016 16:07 EDT
We are better than this!
Please! If no one will be civil enough to answer the phones, or return a call when a message is left on the recorder, then by all means, please do not publish the number! This is simply disgraceful!!
Hazel
Thu, 13 Oct 2016 10:10 EDT
Helpless, and Discourteous
Good Morning. It is most unfortunate that as a Trinidad national who has been hesitant to become an American citizen, I now feel compelled to do just that since receiving the most discourteous and helpless information from nationals of Trinidad who work at the consulate. I live in the southwest, and there is no office close that does not entail plane travel. Your Miami and Houston office phones are either out of service, or no one answers; how is this helpful!

I have lived in America for over 30 years, and dealt with persons of different nationalities and unfortunately, Trinidadians are the worse! It is disheartening to no longer feel a sense of pride when speaking of, or about my birth country and it's people. I have better service from the United States officials, than my country men. That should speak volumes about what we lack with regard to civil and human services!

Understand, this is a "public service" and "customer service" environment in which you function, and the first impression leave much to be desired. Is this the manner in which you speak to your Prime Minister, Ministers of Parliament and foreign dignitaries, your mothers, fathers, and the essence of your future? Instead of cultivating the worst of North America, try instead to model the BEST of your encounters with foreign and perhaps, local persons; and thereby achieve a modicum of civility that will have a better impact on not just yourselves, but on the foreign market you strive to attract.

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