Portuguese flag Consulate-General of Portugal in Toronto

Address438 University Avenue
Suite 1400, Box 41
Toronto ON M5G 2K8
Canada
Phonelocal: (416) 217.0966
international: +1.416.217.0966
Faxlocal: (416) 217.0973
international: +1.416.217.0973
Emailconsulado.toronto@mne.pt

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Comments on this Consulate-General

Maria Pereira
Sat, 11 Feb 2023 00:44 EST
Passport renewal
I too have been trying to get an appointment to pickup a Portuguese Citizen card, it didn't have appts, but I was to somewhat get an appt to do passport, when trying to confirm the appt the confirmation just kept spinning on s reen timed me out, and I lost the opportunity to book my appt as there were no more available appts open. Now have do it alloveragain ne t week. BULLSHIT...
lou
Fri, 30 Dec 2022 12:54 EST
hostage.
i have been trying in vain for the past five months to renew my passport at the Portuguese consulate in Toronto where i live. i had secured two appoints with confirmation to renew my passport both times i was denied access by the front desk for not having a P.D.F but i did have appointment confirmation by email with date and time to withdrawal my passport. i never SEND A P.D.F so i was told to make appointment on line witch is impossible. all my documents are expired i dont know what do. this counsel is embarrassment to its own people and them selfs. GOD HELP US. GOD HELP US
Sarah
Mon, 3 Oct 2022 20:13 EDT
Selling Land in Madeira
Do I need to email a copy of birth certificate, passport and parent death certificates to sell the land in Madeira?
Maria
Tue, 6 Sep 2022 13:49 EDT
Unbelievable service
It has always been unbelievable service with the Portuguese consultat. Reviews are awful, responses are awful. How is anyone able to renew their documents or get assistance with there is clearly no one available to assist. This is absolute ludicuris. I don't know what other consultats are like but this is an embarrasment
Ana Maria
Fri, 8 Jul 2022 11:11 EDT
Horrible service
I have take the time to make two appointments online as requested, I show up for the first appointment only to find out that they are closed. Making matters even worse, they were closed during the duration of both my appointments(that were booked in January for June). I have attempted to contact them via phone calls, emails and am totally and completely frustrated at this point. Can anyone offer any suggestions as to how i am able to renew my passport and citizenship card?

This is by far the worst customer service that i have ever encountered.
Marco Martins
Fri, 3 Jun 2022 07:35 EDT
The usual experience
Unprofessional, rude and ignorant. The lady that works at the main desk has no business dealing with the public whatsoever. I’ve witnessed her arguing and insulting people multiple times. If you must go there do take a Prozac before and meditate, you WILL need it. Good luck.
Rose Pinto
Wed, 6 Apr 2022 19:17 EDT
Citizenship card renewal
I secured a appointment via website. However, I can’t find the information or cost relating to the renewal of expired citizenship card. Can you please direct me to that information on website.

Given that I need to take the day off and am travelling quite the distance, want to ensure I can get whatever needs to be done at the appointment.
M Loprete
Tue, 15 Mar 2022 09:48 EDT
It's a total nightmare dealing with the portuguese Consolate, Toronto
Sent many e-mails, left numerous tel. messages. Does Anyone work here???

Total disrespect for the Portuguese people trying to obtain necessary documents, we are not there for fun!
People travel long distances to come here because they NEED to get their documents and are treated like robots.
Jorge Costa
Fri, 4 Mar 2022 10:07 EST
Need General Information
A totally frustrating experience trying to get an appointment let alone speak with someone; worst experience than even trying to do something when in Portugal. I cannot understand how any expat can get anything done through MNE (Consulate/Embassy).
Ana
Thu, 25 Nov 2021 13:14 EST
Where do I go if I can't get through to the Portuguese consulate in Toronot
Hello, I have made many, many attempts and left messages with the consulate in Toronto to call me back,

Is there anyone else out there that helps with re-enstating Portuguese citizenship? I was born in Portugal - my parents immigrated to Canada and we are Canadian Citizens.

I am so very frustrated with trying to connect with the Portuguese Consulate in Toronto (email and phone)... We cannot just walk in, as we need to make an appointment.

Please Help if there are other agencies that can support me???

Obrigado,

Ana

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