Consulate of Portugal in Newark
Consul | Francisco Carlos Duarte Azevedo |
---|---|
Address | The Legal Center One Riverfront Plaza, Main Floor Newark, NJ 07102-5414 USA |
Phone | local: international: |
Fax | local: international: |
mail@ | |
Web site | http:/ |
Hours | 9h00 - 13h00 |
Comments on this Consulate
I have literally been calling all day 20+ times, with no answer, and it won't even let me leave a voicemail. All I need to do is confirm my appointment in the month of August. I should not have to miss ANY of my work hours if they're on the clock and can't even do THEIR job. Shame on the people working there and whoever manages/owns the office. Disgrace to the Portuguese people.
Like many before me said, they do not answer the phones so I sent an email asking what documents are needed to renew my passport. I received no response to my email either. After my second email I actually received a response a week later asking for my phone number. This was 2 weeks ago and still did not get a call. This place is supposed to represent my country?? THIS PLACE IS A JOKE AND AN EMBARASSMENT.
They are only open from 0900-1300, I will not call it working! They take holidays off for both US and Portugal....what a joke. Don't answer phones and wait lines while there are horrible. Anyplace else they would all be fired. What a shame!
I'm going to make short and simple, its our fault for allowing people like this to represent our great Country (Portugal) IT'S A SHAME that no one will step up and clean house!
To ask a question I have to travel five(5) hours from the place I live in NY state, for the simple reason that nobody answers the phone.
WHAT DO I NEED TO RENEW MY MOMS PASSPORT N HOW DO I GET APPOINTMENT OR A CALL BACK I LEFT MY NUMBER FOR THE LAST FOUR DAYS
This place is a joke I've been calling and the phone rings and rings for minutes at a time and call drops without given a possibility of leaving message!!!! What is the problem? I see that I'm not the only one sharing this problem.....!!!! One can't see them without an appointment but you can't get an appointment cause they don't answer the phones...! Who's in charge and how do I speak with that person....Apparently they can't handle (or don't know how) their customer service jobs...you need to hire some decent people and you'll see the difference specially in the complaints area
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